sarvodaya hospital
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  3. Patient Care Executive - Orthopaedics (Lead Conversion Focus) (CRM)

Patient Care Executive - Orthopaedics (Lead Conversion Focus) (CRM)

  • Sarvodaya search icon Non Medical
  • 3-5 yrs
  • Sarvodaya Hospital, Greater Noida West (Noida Extension)

Job Description

  • Handle all incoming Orthopaedic enquiries from OPD, phone calls, website, referrals, camps, and digital platforms.
  • Coordinate with prospective patients for consultations, investigations, and surgery planning.
  • Counsel patients regarding treatment plans, procedures, packages, insurance, and admission process.
  • Follow up with patients to improve conversion of enquiries into OPD visits, admissions, and surgeries.
  • Maintain daily lead tracking and conversion reports.
  • Coordinate with consultants to ensure timely response to patient queries.
  • Ensure high patient satisfaction and relationship management.
  • Appointment & OPD Coordination
  • Surgery & Admission Coordination
  • Patient Relationship Management
  • Data Management & Reporting
  • Track cancelled and lost leads with reasons

Key Skills

  • Counselling Coordination Communication Follow-up Conversion Scheduling Admissions Documentation Reporting Negotiation CRM

Walk In

  • Yes

Contact Details

Contact Details:

Deepika Bhainsora , 7200175988,   

deepika.bhainsora@sarvodayahospital.com

Walk-in Interview Details:

Sarvodaya Hospital, Greater Noida W Rd, Sector 16C, Gaur City 2, Greater Noida, Ghaziabad, Uttar Pradesh 201009

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