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Patient Coordination
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Schedule and manage patient appointments with doctors.
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Guide patients regarding consultation procedures, reports, and follow-ups.
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Provide pre- and post-consultation instructions to patients.
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Doctor Assistance
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Maintain and update the doctors daily calendar (OPD, IPD, surgeries, meetings).
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Ensure timely availability of medical records, reports, and investigations before consultation.
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Assist doctors in documentation, consent forms, and patient history collection.
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Administrative Support
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Handle patient registration, billing, and insurance-related formalities.
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Maintain accurate patient databases and records.
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Ensure proper filing and documentation of medical and non-medical reports.
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Communication & Liaison
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Act as a link between patients, doctors, nursing staff, and hospital departments.
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Answer patient queries via phone, email, or in person.
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Relay critical information to doctors and patients promptly.
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Operational Management
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Ensure smooth flow of patients in OPD .
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Coordinate with diagnostic labs, pharmacies, and other hospital units for timely service.
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Manage emergency appointments and prioritize cases based on urgency.
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Confidentiality & Compliance
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Ensure patient data privacy and maintain confidentiality at all times.
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Follow hospital protocols, safety guidelines, and medical ethics.
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Assist in audits, quality checks, and compliance requirements.
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Reporting & Feedback
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Track and report patient feedback to management.
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Maintain MIS reports on patient visits, doctor schedules, and departmental activities.
Non Medical
2-5 years
Sarvodaya Hospital, Sector-8, YMCA Road, Near Escorts Mujesar Metro Station, Faridabad, Haryana 121006 
