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| Medical Insurance |
Do’s and Don’ts for availing cashless services from Third Party
Administrators (TPA)
Do’s
• Obtain pre – authorization form from “Corporate desk” 3 – 4 days prior to the admission for planned hospitalization.
• Pre – authorisation form is to be filled in by treating doctor.
• Check about the pre – authorisation approval at the “Corporate desk” within next 24hrs.
• You can avail cashless treatment at the hospital after receipt of written authorisation from TPA for the covered ailment.
• Leave back all the original documents and signed claim form with the hospital at the time of discharge.
• Contact local TPA office in case of any query.
• The policy holder has to bear the expenses which is not covered under the terms and condition of the policy.
Don’ts
• Don’t insist upon admission at the hospital merely for investigation, evaluation or Health check – up as these are not approved by TPAs.
• Don’t carry back any original documents at the time of discharge from the hospital, if your cashless is approved by the TPA.
• Don’t forget to sign the claim form.
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